Contact Us
Questions about generators, barcodes, guides, or partnerships? Reach out and tell us what you are trying to build.
We are happy to help you pick the right generator, troubleshoot a scan issue, or understand which barcode symbology your retailer or warehouse expects. The more context you share, the faster we can point you in the right direction.
General inquiries
Email us at [email protected]. We aim to reply within a few business days.
What to include in your message
Helpful details make support smoother:
- Which tool you used — for example URL QR, EAN-13, or Barcode Scan.
- What you expected vs. what happened — include screenshots if a scan or export failed.
- Your use case — retail shelf label, event badge, restaurant WiFi, warehouse carton, and so on.
- Browser and device if the issue is camera- or download-related.
Common topics we can help with
- Choosing between QR codes and barcodes for a project.
- Export formats — when to use PNG vs SVG for print vendors.
- Check digits and GTIN rules for EAN-13 and UPC-A.
- Print sizing, quiet zones, and error correction before a press run.
- Linking to the right guide or use case for your industry.
Partnerships and licensing
For API access, white-label discussions, content partnerships, or media inquiries, email [email protected] with “Partnership” in the subject line and a short description of your proposal.
Security reports
Found a vulnerability? Do not post it publicly. Follow the instructions on our Security page and include clear reproduction steps so we can investigate and fix the issue promptly.
Before you write
Many answers are already in our QR guides, barcode guides, and tool-page FAQs. If you are stuck on sizing, symbology choice, or scan testing, those pages may resolve your question immediately.